Amazon Web Services Inc. Today announced several enhancements to its contact-center-as-a-service product, Amazon Connect, at the Enterprise Connect 24 in Orlando. Prior to the event, I was given a preview of the announcements in a prebriefing with two senior managers of product management for Amazon Connect — Himanshu Suri and Trevor Bloking. Details of the announcements are as follows: ...

The communications industry’s largest show, the annual Enterprise Connect being held this week in Orlando, Florida, is a “who’s who” of unified communications and contact center providers as they unveil their latest and greatest innovations. One of the companies that was out of the block early was Avaya LLC. The company announced a revamped portfolio naming scheme ...

With the AI boom in full throttle, there has been no trade show in recent memory that I can recall more eagerly anticipated than Nvidia Corp.’s GTC 2024. After five years of being virtual, the event returned to an in-person format, adding to the excitement. While the event was held at the San Jose Convention Center, ...

As Nvidia Corp.‘s annual developer conference GTC kicked off this week in San Jose, the company made its usual flurry of product announcements, the highlight of which was the long-awaited Blackwell platform. One might look at Blackwell as a graphics processing unit, but in reality, it’s more than that, hence the “platform” descriptor. Blackwell is interesting because ...

Nvidia Corp. kicks off its annual GPU Technology Conference Monday in San Jose. After five years of being virtual, the nearly weeklong event returns to an in-person format, and the timing could not be better. This is arguably the most important GTC in history. What started as a vendor-specific show attended by gamers and data scientists ...

Many organizations need help effectively employing artificial intelligence because of technical complexities, poor data quality and a lack of skills or resources. To help organizations overcome these challenges, tech solutions provider C1, formerly ConvergeOne, today launched a new generative AI-powered tool called C1 Elly. The tool allows companies to make better use of their data, ...

HP Inc.’s Amplify partner conference, held in Las Vegas March 5-7 under the “Future Ready – United We Win” theme, focused on converging hybrid systems and GenAI. Several announcements came out of the three days in Sin City, including a broad portfolio of AI PCs, role-based artificial intelligence training and certification and AI data science for ...

Veeam Inc., which already protects some 18 million Microsoft 365 users is extending its partnership with Microsoft Corp. to develop joint AI solutions for its data protection and ransomware recovery platform. In an announcement today, the company said its engineering collaboration will result in capabilities to help keep organizations running despite attacks, outages and natural ...

Arista Networks Inc. today released a new network observability software offering that brings together network infrastructure performance and data from compute and server systems of record to provide application and workload performance insights for data centers, campuses and wide-area networks. Dubbed CloudVision Universal Network Observability, or CV UNO, the new software is aimed at reducing ...

In its recently reported fourth-quarter results, Zoom Video Communications Inc. put up strong numbers, beating revenue expectations by $17 million and operating income by $32 million. Looking ahead to fiscal year 2025, Zoom management projected revenue of about $4.6 billion, representing revenue growth of 1.6%, in line with Wall Street expectations. The company reported a ...